Norwest Strata Management- Infrastructure Refresh Strategy

Organisation: Norwest Strata Management is a family operated boutique Strata Management firm based in Sydney. With a vision to provide a high quality management service through well-developed management practices and procedures.

Challenge: With considerable hosted infrastructure, the project focused on the consolidation of server infrastructure and the migration of strata management and company data. A full refresh of desktop hardware was also undertaken, to maximise staff productivity.

Solution: The strategy required the necessary design and deployment plan to achieve the following;

  • Server and Networking platforms and solutions
  • End user computing platforms and solutions
  • Business Continuity platforms and solutions
  • Environment Management and Support
The delivered solution incorporated the following desktop deployment and management to achieve the required outcome;
  • Development of corporate standard operating environment (SOE)
  • Development of associated SOE standards and deployment guides
  • Office 365 Software Deployment
The delivered solution incorporated the following server and infrastructure deployment and management to achieve the required outcome;
  • Migration and upgrade to Active Directory to 2016
  • Migration of File/Print Services
The delivered solution incorporated the following Backup and Disaster Recovery platforms;
  • StorageCraft Shadow Protect continuous protection - providing hourly snapshot backups of all systems
The delivered solution incorporated the following ongoing IT Service management and support;
  • Monitoring
    • Real time monitoring and alerting
    • Start of day and weekly environment checks
  • Maintenance and Incident Management
    • Rectification of alerts and notification incidents
    • Routine maintenance tasks
    • Minor version/firmware upgrade and patching
  • Management
    • Quarterly review and reporting on capacity planning, performance, managed assets
    • Configuration and documentation management

Our Partners

  • Lenovo
  • Microsoft
  • Office 365
  • Cloud Power
  • HP
  • Telstra Apps Marketplace
  • Sophos Silver Partner