Body Corporate Systems- Infrastructure refresh

Organisation: BC Systems is a Brisbane based strata management and consulting firm founded in 1994. As highly trusted strata management company managing a diverse portfolio of strata title developments. Priding themselves on a unique personalised approach with an understanding that all clients are different providing tailor management options to suit individual scheme requirements and budgets.

Challenge: With the organisations infrastructure and platforms reaching capacity and requiring replacement, Trimble Networks was engaged to review the environment and provide a strategic direction to ensure the refresh would align to the business direction and meet future requirements. With a strategic roadmap defined, Trimble Networks took responsibility for the project management and technical delivery of the refresh, while also playing a pivotal role in vendor management.

Solution: The strategy required the necessary design and deployment plan to achieve the following;

  • Server and Networking platforms and solutions
  • End user computing platforms and solutions
  • Business Continuity platforms and solutions
  • Environment Management and Support
The delivered solution incorporated the following cloud solutions and concepts to achieve the required outcome;
  • Development and design of Remote Desktop platform and deployment across managed thin client infrastructure
  • Development of associated SOE standards to underpin mobile computing
The delivered solution incorporated the following desktop deployment and management to achieve the required outcome;
  • Design and implementation of ESX virtualisation platform
  • Migration and redesign of Active Directory 2016deployment guides
  • Primary File/Print Server Migrations
  • Migration to Remote Desktop 2016 with secure remote gateway services
  • Migration of on-premise Exchange platform and services
  • Application sever migration including upgrades from mySQL to SQL Server to underpin the StrataMax strata management platform
  • RADIUS based authentication for secure Wireless
The delivered solution incorporated the following Backup and Disaster Recovery platforms;
  • StorageCraft Shadow Protect continuous protection with cloud backup offering anytime, anywhere access to data and systems in the cloud with options for immediate virtualisation failover and networking support in the event of a site wide disaster.
  • Key Features
    • Control offsite data and systems with real-time file access and system virtualization failover support
    • Access data and systems anytime, anywhere with the StorageCraft Partner Portal
    • 99.999% uptime
    • Monitored and managed 24/7/365 by the StorageCraft Network Operations Center
The delivered solution incorporated the following ongoing IT management and support Services;
  • Monitoring
    • Real time monitoring and alerting
    • Start of day and weekly environment checks
  • Maintenance and Incident Management
    • Rectification of alerts and notification incidents
    • Routine maintenance tasks
    • Minor version/firmware upgrade and patching
  • Management
    • Quarterly review and reporting on capacity planning, performance, managed assets
    • Configuration and documentation management

Our Partners

  • Lenovo
  • Microsoft
  • Office 365
  • Cloud Power
  • HP
  • Telstra Apps Marketplace
  • Sophos Silver Partner